Great Lakes Student Loan Login is the website and online portal where borrowers can manage their Great Lakes student loans. It allows borrowers to view their loan balance, payment history, repayment options, and other important information about their loans. Borrowers can also make payments, contact customer service, and download loan documents through the Great Lakes Student Loan Login portal.
However, it is important to note that Great Lakes is no longer servicing student loans. As of March 31, 2023, all Great Lakes student loans have been transferred to Nelnet. Therefore, borrowers who previously used the Great Lakes Student Loan Login portal should now use the Nelnet Student Loan Login portal to manage their loans.
To log in to the Nelnet Student Loan Login portal, borrowers will need to create a new account or use their existing Great Lakes account information. Once logged in, borrowers can view all of their Nelnet-serviced student loans in one place and manage their accounts accordingly.
How to log in to your Great Lakes Student Loan account using a computer
The Great Lakes Student Loan login process is as follows:
- Go to the Great Lakes website at https://mygreatlakes.org/.
- Click on the “Log In” button in the top right corner of the page.
- Enter your username and password.
- If you have two-factor authentication enabled, you will need to enter a code that is sent to your phone.
- Click on the “Log In” button.
If you are a new Great Lakes borrower, you will need to create an account before you can log in. To do this, follow these steps:
- Go to the Great Lakes website at https://mygreatlakes.org/.
- Click on the “Create Online Account” button in the top right corner of the page.
- Enter your personal information, including your name, address, and contact information.
- Create a username and password.
- If you want to enable two-factor authentication, follow the instructions on the screen.
- Click on the “Create Account” button.
Once you have created an account, you will be able to log in to your Great Lakes Student Loan account using your username and password.
How to log in to your Great Lakes Student Loan account using a mobile device
To log in to your Great Lakes Student Loan account using a mobile device, follow these steps:
- Open a web browser on your mobile device.
- Go to the Great Lakes website at https://mygreatlakes.org/.
- Tap on the “Log In” button in the top right corner of the page.
- Enter your username and password.
- If you have two-factor authentication enabled, you will need to enter a code that is sent to your phone.
- Tap on the “Log In” button.
Once you have logged in, you will be able to manage your Great Lakes Student Loan account from your mobile device. You can view your loan balance, make payments, and contact customer service.
How to reset your Great Lakes Student Loan password
To reset your Great Lakes Student Loan password, follow these steps:
- Go to the Great Lakes Student Loan website.
- Click on the “Forgot Password?” link.
- Enter your username and email address.
- Click on the “Submit” button.
- You will receive an email with a link to reset your password.
- Click on the link in the email and create a new password.
If you are having trouble resetting your password, you can contact Great Lakes Student Loan customer service for assistance.
Troubleshooting common Great Lakes Student Loan login problems
Here are some common Great Lakes Student Loan login problems and how to troubleshoot them:
I am getting an error message that says my username or password is incorrect
- Make sure that you are entering your username and password correctly.
- Try clearing your browser’s cache and cookies.
- Try logging in from a different browser or device.
- If you are still having problems, contact Great Lakes customer service for assistance.
I am getting an error message that says my account is locked
- Try logging in again after 24 hours.
- If you are still locked out of your account, contact Great Lakes customer service for assistance.
Great Lakes Student Loan Login I am getting an error message that says my account is suspended
- Contact Great Lakes customer service to find out why your account is suspended.
- Once you have resolved the issue, Great Lakes will reactivate your account.
I am having trouble logging in using two-factor authentication
- Make sure that you have enabled two-factor authentication on your Great Lakes Student Loan account.
- Try entering the code from your phone into the two-factor authentication field on the login page.
- If you are still having problems, contact Great Lakes customer service for assistance.
The Great Lakes Student Loan login help center
The Great Lakes Student Loan login help center is a resource for borrowers who need help logging in to their accounts. The help center provides information on how to create an account, reset your password, and troubleshoot common login problems.
To access the Great Lakes Student Loan login help center, go to the Great Lakes website at https://mygreatlakes.org/ and click on the “Need Help?” link in the top right corner of the page.
The login help center includes the following resources:
- How to log in – This section provides step-by-step instructions on how to log in to your Great Lakes Student Loan account.
- Forgot username or password? – This section provides instructions on how to reset your username or password if you have forgotten them.
- Troubleshooting common login problems – This section provides information on how to troubleshoot common login problems, such as incorrect username or password, locked account, and suspended account.
- Contact customer service – This section provides information on how to contact Great Lakes customer service if you are still having problems logging in to your account.
The Great Lakes Student Loan login help center is a valuable resource for borrowers who need help logging in to their accounts. The help center provides clear and concise instructions on how to log in, reset your password, and troubleshoot common login problems. If you are having problems logging in to your Great Lakes Student Loan account, I recommend that you visit the help center for assistance.
FAQs
How can I contact Great Lakes Customer Support?
Reach out to Great Lakes Customer Support via their toll-free helpline at 1-800-236-4300 or through their online messaging system.
What should I do if I encounter technical difficulties during login?
If you face technical issues, try clearing your browser cache and cookies. If the problem persists, contact Great Lakes support for further assistance.
Can I make extra payments towards my loan?
Absolutely! Making extra payments can significantly reduce your overall loan burden. Log in to your account and navigate to the payment section to make additional payments.
How can I apply for loan forgiveness?
To explore loan forgiveness options, visit the Great Lakes website and navigate to the forgiveness programs section. Follow the provided instructions to apply.
Is it possible to change my repayment plan?
Yes, you can change your repayment plan. Log in to your account, go to the repayment section, and select the plan that best suits your current financial situation.
What happens if I miss a loan payment?
Missing a loan payment can have consequences on your credit score. It’s crucial to contact Great Lakes Customer Support as soon as possible to discuss your options.